Learn how we collect, use, and protect your personal information.
Last updated: April 10, 2025
At CareItalia, we respect your privacy and are committed to protecting your personal data. This summary provides key points from our Privacy Policy:
Please read the full policy below for detailed information.
This Privacy Policy explains how CareItalia Life Insurance ("we", "our", "us") collects, uses, discloses, and safeguards your personal information when you use our services, website, or applications.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is designed to inform you about our practices regarding the collection, use, and disclosure of personal information we might receive from users of our website and services.
We collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website or use our services, we may automatically collect certain information about your device and usage, including:
We may receive information about you from third parties, including:
We use the information we collect for the following purposes:
The table below summarizes the legal bases for processing your personal data:
| Purpose | Legal Basis |
|---|---|
| Policy administration and claims processing | Performance of a contract |
| Processing health data for underwriting | Explicit consent |
| Fraud prevention and detection | Legitimate interest |
| Marketing communications | Consent |
| Compliance with legal obligations | Legal requirement |
We may share your personal information with the following categories of recipients:
We engage trusted third-party service providers to perform various functions on our behalf, such as:
These service providers have access to your information only to perform these tasks on our behalf and are contractually obligated to protect your data.
We may share information with:
We may disclose your information when required by law, regulation, or legal process, or to:
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.
We may share your information with other third parties with your explicit consent.
We primarily store and process your data within the European Economic Area (EEA). However, we may transfer your personal information to countries outside the EEA for processing. When we do so, we ensure appropriate safeguards are in place in compliance with applicable data protection laws, including:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
When we no longer need to process your information, we will securely delete or anonymize it.
Depending on your location and applicable law, you may have the following rights regarding your personal information:
You have the right to request confirmation of whether we process your personal data and to access your personal data along with information about how we use it.
You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete personal data.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including when we process your data for direct marketing purposes.
Where we process your data based on consent, you have the right to withdraw your consent at any time.
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
While we take all reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.
If you believe that a child has provided us with personal information, please contact us using the information in the "Contact Us" section.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.
Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: privacy@careitalia.it.com
Phone: +39 080 505 2127
Address: Via Nicola Ruffo, 28, 70124 Bari BA
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or your local supervisory authority.